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Chrysler Group is Only Domestic Automaker to Earn Top Slots In Strategic Vision's 2001 Total Quality Index

Chrysler Group is Only Domestic Automaker to Earn Top Slots In Strategic Vision's 2001 Total Quality Index

          Dodge Dakota, Chrysler Town & Country, Chrysler PT Cruiser
                And Chrysler LHS Finish First in Quality Study

    AUBURN HILLS, Mich., July 3 Armed with an impressive
lineup of cars, trucks and minivans, the Chrysler Group continues to fill its
trophy case with top honors and awards.
    Strategic Vision announced results of its 2001 Total Quality Index (TQI)
in which Dodge Dakota finished first in the Compact Pickup segment for the
third year in a row, Chrysler Town & Country unseated Honda Odyssey and took
top honors in the minivan segment, Chrysler PT Cruiser won the Compact Car
segment and Chrysler LHS finished first in the Larger Car segment.
    "When it comes to quality, consumers want to get information from
credible, prestigious third party organizations such as Strategic Vision,"
said Richard Schaum, Executive Vice President of Product Development and
Quality, DaimlerChrysler Corp.  "That's why we're extremely honored to finish
first in every one of these critical segments.  We're also pleased that
Strategic Vision named Chrysler the most improved brand in the study."
    Strategic Vision's TQI offers a complete measure of the ownership
experience including the emotional response to the vehicle.  Owners who
participated in the study purchased their new 2001 vehicles in October,
November and December of 2000.  They were surveyed after they had at least 90
days to experience their car or truck.
    Following are Strategic Vision's comments on each of the four Chrysler
Group vehicles:
    Dodge Dakota: "For the third straight year, Dakota leads its class because
of its roadability, power, handling and ease of use.  Besides a strong sense
of security, it delivers pride and fun that help its owners feel it's a smart
choice."
    Chrysler Town & Country: "Craftsmanship, ride, handling and innovation are
just some of the factors on which Town & Country scores above its segment.
Owners feel a sense of pride, prestige and harmony in a minivan they believe
is a smart choice and a leader."
    Chrysler PT Cruiser: "Style, craftsmanship, ease of use, thoughtfulness
and innovation get especially high marks, delivering strong emotions of
freedom, esteem and harmony.  This is a smart choice that's fun to drive and
gives its owners great delight."
    Chrysler LHS: "Owners liked the styling, handling, room, ride,
craftsmanship and reliability of this larger car.  That gave them a strong
sense of esteem and harmony."
    Strategic Vision has assessed new vehicle owner satisfaction and
calculated Total Quality Index annually since 1995.