Yellow Recognized as Top Performer in Annual Quest for Quality Survey

    OVERLAND PARK, Kan.--Aug. 20, 2001--Yellow Freight System, the largest subsidiary of Yellow Corporation , has been awarded the 2001 Quest for Quality Award from Logistics Management and Distribution Report magazine. Customers from across the nation chose Yellow Freight System as their preferred national transportation services provider, honoring the company with high scores in the areas of on-time performance, value, information technology, customer service, and equipment and operations. More detailed results of the survey can be found in the August issue of Logistics Management and Distribution.
    "It is gratifying to see that our continuing focus on providing best-in-class service and quality is being recognized by our customers," said James Welch, President of Yellow Freight System. "To receive such an accolade from the people we deal with every day is indeed an honor, and everyone here at Yellow offers their sincere thanks to those who participated."
    Yellow has been certified under ISO 9001:2000 standards for adherence to rigorous quality process standards, including a mechanism to document and measure compliance with operational goals and ensuring that procedures are consistent throughout the company's 377 service locations.