Way To Go Walt! - CustomerLink Systems Raises $3.2M in Round B

ROSEVILLE, Calif.--Sept. 25, 2003--Today, CustomerLink Systems, the premier provider of customer development programs and services to the automotive service and repair industry announced the completion of their B-Series funding round. The $3.2 million in funding provides new capital for continued development and expansion of the business. Lead investors are Akers Capital located in Fair Oaks, Calif., and Holden Capital and 5280 Partners in Denver, Colo.

Walt Samuelson, CustomerLink's President and CEO says, "I am very pleased with the confidence our investors have in our progress, which enabled this new round of funding." Samuelson continues, "With 2003's revenues on track to double 2002's and this funding we are well positioned to expand our product and service offerings and accelerate market penetration."

Roger Akers, Akers Capital General Partner states, "Despite today's very difficult fundraising environment, CustomerLink comes through again in finding the capital necessary to continue to build a very successful company. I'm thrilled to be a part of it."

About CustomerLink Systems, Inc.

CustomerLink is the premier provider of customer development services for the independent automotive service and repair industry. CustomerLink develops and delivers profitable, repeat customers to independent automotive repair shops. CustomerLink's proprietary database automatically triggers highly personalized, custom communication to vehicle owners on behalf of their shop. The system encourages vehicle owners to return to their independent service provider several times throughout the year for manufacturers' recommended services, technician recommended services, seasonal maintenance, and wear item replacement. The system allows for customized coupons, promotions, customer satisfaction surveys, and customer appreciation correspondence. CustomerLink's services assist automotive repair shops in developing repeat, full-service customers resulting in more business from existing customers, high quality customer referrals, and the ability to optimize bay scheduling.