From Cox Automotive News December 8, 2023
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With only 27 days left in 2023, we are going full throttle to finish the year strong with Forecast: 2024 launching next week. But before we get to that, let’s take a look at some new research and fresh data and insights from Cox Automotive.
In light of the pandemic’s volatility and the increasing sales of electric vehicles, the 2023 Cox Automotive Service Study is perhaps more important than ever. The study was published today, revealing that vehicle owners’ trust in dealerships is declining. For the first time, dealerships are no longer the “most preferred” service provider among vehicle owners. Below you will find links to the press release for other interesting insights and to download the study summary to learn what consumers expect from their service experience.
In the latest Auto Market Report video, Cox Automotive Chief Economist Jonathan Smoke noted, “Declining vehicle prices in new and used are helping demand. Meanwhile rates are off their peaks, which should also helps. It’s a perfect setup for the dynamics we expect to encounter in 2024 – weak volume growth but improving affordability.”
Early indications suggest the new-vehicle sales pace came in at a seasonally adjusted annual rate of 15.3 million in November, aligned with the Cox Automotive forecast. 2023 appears to be the best sales year since the pandemic but will be down more than 11% from the average volume sold between 2015 and 2019.
Worth a Read: Check out the latest commentary from Cox Automotive Senior Director of Enterprise Insights and Advisory Brian Finkelmeyer: Trade Winds Are Shifting in the Auto Business
Save the Date: We look forward to bringing you even more actionable and thought-provoking insights in 2024. Plan to join us as we kick off the new year with our annual Cox Automotive Industry Insights webcast on Monday, Jan. 8, 2024.
Visit the Cox Automotive Newsroom for the latest on the industry’s most important topics. Bookmark the Auto Market Snapshot, a one-stop dashboard for the data our team is tracking.
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