AutoNation USA Issues Passport Card to Car Buyers

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9 July 1997
AutoNation USA Issues Passport Card to Car Buyers

              New Customer Benefits Include Roadside Assistance,
                       Travel and Automotive Discounts

    FORT LAUDERDALE, Fla., July 9 -- AutoNation USA announced
today that it has signed an agreement with Boston-based Cross Country Motor
Club to provide roadside assistance and trip routing services for consumers
who purchase cars from AutoNation USA.  The company also said that AutoNation
USA customers will receive discounts on a wide range of goods and services
offered by AutoNation USA divisions.
    The package of travel services and discounts is included in the AutoNation
USA "Passport" Program.  When purchasing a vehicle through AutoNation USA,
every customer automatically becomes a "citizen" of AutoNation USA and
receives a "passport."  The passport entitles the citizen to roadside
assistance and discount travel services provided by Cross Country Motor Club,
and merchandise and service discounts at every AutoNation USA store.
    Cross Country Motor Club will provide AutoNation USA customers with a free
roadside assistance package that includes a toll-free emergency number, tire
changing, jump starts, fluid delivery, minor on-site repairs, parts
replacement, emergency towing and lock-out assistance for one year.  The
company also will provide a 120-page AutoNation USA Travel and Recreation
Discount Book and an International Hotel Discount Directory.
    AutoNation USA citizens also will be eligible for discounts on services
provided at AutoNation USA Automotive Service Centers nationwide, and
merchandise discounts at the AutoGear USA shops located inside AutoNation USA
showrooms.
    Cross Country Motor Club is a member of The Cross Country Group and is the
leading provider of "private label" roadside assistance programs in North
America.  The Cross Country Group also is the leading provider of outsourced
24-hour, 365-day-a-year customer service and assistance programs serving the
automotive, insurance and other industries.  The Cross Country Group serves
more than 30 million customers of its more than 150 major corporate clients.
    Lawrence Rich, president of AutoNation USA, said, "The AutoNation USA
Passport Program is a comprehensive, after-the-sale program that demonstrates
our commitment to continued customer satisfaction.  Consumers have told us
they want reassurance and quality when buying a pre-owned vehicle and this
program delivers exactly that.  Now, in addition to the 99-day warranty and
seven-day money back guarantee that we offer on every car, our customers will
enjoy the security of knowing that help is always just a phone call away
whenever, or wherever, they travel in the United States."
    Sidney D. Wolk, president of The Cross Country Group, said, "We are
excited to partner with AutoNation USA on this exciting program.  Cross
Country will provide AutoNation USA customers with the same level of quality
service on the road that they receive from their local AutoNation USA store."
    AutoNation USA is a revolutionary new concept in the used car industry.
The company currently has AutoNation USA locations in Coconut Creek, Fla.,
Houston, Dallas, Phoenix, Las Vegas and Detroit, with plans to open 11 more
megastores by the end of the year.  AutoNation USA is a division of Republic
Industries.

SOURCE  AutoNation USA