DealerGain Signs Up Its 100th Customer; Start-up Soars to 100 Major Car Dealers in Just Over 6 Months; Value of Live-Agent Web Selling Yields Huge Benefits

27 June 2000

DealerGain Signs Up Its 100th Customer; Start-up Soars to 100 Major Car Dealers in Just Over 6 Months; Value of Live-Agent Web Selling Yields Huge Benefits

    ATLANTA - DealerGain, the world's first company to provide car dealers with live Internet car selling services, today announced that it has signed up its 100th customer.

    The milestone customer is Sterling McCall Toyota, the second largest Toyota dealership in the country, located in Houston, Texas.

    The steady increase in the number of DealerGain customers is the result of growing awareness among dealerships of the Company's innovative SmartSell(TM) and LiveMail(TM) services. While Internet car selling is often characterized more by hype than results, DealerGain dealers report a proven increase in Web sales by as much as 30% a month.

    SmartSell instantly and transparently adds live agent "power selling" to dealer Web sites by providing online shoppers with improved service, responsiveness and information through real-time business chats. LiveMail is a comprehensive e-mail management service that eliminates the burden of responding to mountains of e-mail by "pulling" potential buyers out of e-mail and into real-time chats, helping separate lookers from buyers.

    DealerGain CEO Mitch Pelavin, said, "We are delighted that an increasing number of dealerships are discovering our compelling SmartSell and LiveMail services and that we have had such explosive growth as a result. In the last quarter alone, we added 60 new car dealerships to our customer list - nearly twice the number added in the previous quarter."

    Pelavin added: "Our primary goal remains the same - to be the dealers' best friend by transforming their Web sites from low-yield marketing destinations into powerful sales tools. To keep up with our growth and deliver first-rate service to our customers, we have been building out our infrastructure and steadily ramping up our services organization. In addition, we'll be expanding our sales efforts later this summer and look forward to continued strong growth going forward."

    The company now serves a total of four manufacturers - Toyota, Honda, Ford and Nissan - and expects to soon add most of the remaining major car manufacturers to its client list. DealerGain's customers are located in 21 states and more than 60 cities.

    About DealerGain, Inc.

    Atlanta-based DealerGain provides live agent Web-based selling services to car dealers. DealerGain's solutions immediately, transparently and seamlessly integrate with dealers' existing Web sites. The company currently provides behind-the-scenes live agent Web-selling services to over 100 Toyota, Honda, Ford and Nissan dealerships.