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DENSO Wireless Handset Manufacturer to Receive TL 9000 Certification

18 October 2000

DENSO First Wireless Handset Manufacturer to Receive TL 9000 Certification

    SOUTHFIELD, Mich., Oct. 18 DENSO Wireless Systems America,
Inc., DENSO's wireless manufacturing facility, earned TL 9000 Certification
from The Quality Excellence for Suppliers of Telecommunications (QuEST) Forum.
    Located in Vista, Calif., DENSO Wireless Systems America is the first
wireless handset manufacturer to achieve this distinction.
    QuEST, a partnership of telecommunications suppliers and service providers
founded by Bell Atlantic, BellSouth, Pacific Bell and Southwestern Bell,
requires companies applying for certification to undergo a year-long process
of developing quality systems documentation.  TL 9000 Certification provides a
telecommunications-specific set of requirements built upon an ISO 9000
framework.
    DENSO Wireless Systems America Quality Director Ted Johnson said at the
QuEST Forum awards ceremony in London, England, "By nature, DENSO practices
continuous improvement throughout all of our manufacturing facilities, so it
was natural for DENSO Wireless Systems America to adopt the telecommunications
industry standards and commit to the year-long process of developing the
quality systems documentation."
    Both DENSO Sales California, Inc. in Long Beach, Calif., and DENSO
International America/LA Laboratories, including the sales, marketing, product
planning and research and development arms of DENSO Wireless, have begun the
process of developing quality systems documentation for all activities leading
up to the manufacturing of DENSO handsets for Sprint PCS, Johnson added.