Infiniti Buyers Guide
2017 Infiniti QX30 Sport FWD *Ltd Avail*
![*](/db/as_images/25200.jpg)
MSRP: $38,500
Invoice: $35,805
Gas Mileage:
CTY: 24 HWY: 33 CMB: 27
Engine/Fuel: 4 Cylinder Engine/Turbocharged /2.0 L/121 Intercooled Turbo Premium Unleaded I-4
Transmission: Auto-Shift Manual w/OD
Door/Body Style: /Sport Utility,Small Wagon
Drive Type: Front Wheel Drive
Prices/Warranty
See the prices and various warranties offered.
- General
- MSRP: $38,500
- Invoice Price: $35,805
- Destination Charge: $0
- Warranty
- Basic (Month): 48
- Basic (Mileage): 60,000
- Powertrain (Month): 72
- Powertrain (Mileage): 70,000
- Rust (Month):
- Rust (Mileage):
Engine & Emissions
View engine and emission data on this vehicle.
- Engines & Emissions
- 4 Cylinder Engine
- Turbocharged
- Engine
- Type of Engine: 4 Cylinder Engine/Turbocharged
- Displacement (CC): 2.0 L/121
- Fuel System: Gasoline Direct Injection
- Horsepower @ RPM: 208 @ 5500
- Torque @ RPM: 258 @ 1200
- Fuel Type: Intercooled Turbo Premium Unleaded I-4
Dimensions
See the interior and exterior dimensions.
- Exterior Dimensions
- Track Front: 62
- Track Rear: 62
- Ground Clearance (in): 6.1
- Overall Length (in): 174.2
- Overall Width (in): 71.1
- Overall Height (in): 58
- Wheelbase (in): 106.3
- Curb weight (lbs): 3364
- Interior Dimensions
- Seating capacity - Standard: 5
- Seating Capacity - Maximum: 5
- Headroom front (in): 38.4
- Headroom rear (in): 37.5
- Hip room front (in): 52.1
- Hip room rear (in): 49
- Leg room front (in): 41.3
- Leg room rear (in): 33.5
- Shoulder room front (in): 54.8
- Shoulder room rear (in): 53.1
Features
See the features of this vehicle.
- Exterior
- Black Grille w/Chrome Surround
- Black Power w/Tilt Down Heated Side Mirrors w/Driver Auto Dimming, Power Folding and Turn Signal Indicator
- Body-Colored Front Bumper
- Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent
- Chrome Door Handles
- Chrome Side Windows Trim, Black Front Windshield Trim and Black Rear Window Trim
- Clearcoat Paint
- Fixed Rear Window w/Fixed Interval Wiper and Defroster
- Front And Rear Fog Lamps
- Galvanized Steel/Aluminum Panels
- LED Brakelights
- Liftgate Rear Cargo Access
- Light Tinted Glass
- Lip Spoiler
- Manual-Leveling Fully Automatic Aero-Composite Halogen Daytime Running Headlamps w/Delay-Off
- Perimeter/Approach Lights
- Rain Detecting Variable Intermittent Wipers w/Heated Jets
- Tires: P235/45R19 Summer Run-Flat
- Wheels: 19" x 8" Alloy
- Heating, Ventilation & Air Conditioning
- A/C
- Climate Control
- Multi-Zone A/C
- Entertainment, Communication & Navigation
- 2 LCD Monitors In The Front
- AM/FM Stereo
- Auxiliary Audio Input
- Bluetooth Connection
- CD Player
- Digital Signal Processor
- HD Radio
- MP3 Player
- Premium Sound System
- Radio: Bose 10-Speaker Premium Audio System -inc: AM/FM stereo, CD, SAT, 2 USB ports, Bluetooth hands-free phone, audio streaming, intelligent sound enhancement, INFINITI InTouchTM and apps including 7" single screen, HD radio, SiriusXM statellite radio w/90-day complimentary trial, SiriusXM Travel Link w/90-day complimentary trial access to weather, fuel prices, stocks, sports, and movie times, music search by voice, voice recognition for audio, Bluetooth, and vehicle information Satellite radio service is not available in Alaska and Hawaii.
- Radio w/Seek-Scan, MP3 Player, Clock, Aux Audio Input Jack, Steering Wheel Controls and Radio Data System
- Regular Amplifier
- Satellite Radio
- Window Grid Antenna
- Wheels & Tires
- Aluminum Wheels
- Tire Pressure Monitor
- Tires - Front Performance
- Tires - Rear Performance
- Windows, Mirrors & Wipers
- Auto-Dimming Rearview Mirror
- Driver Illuminated Vanity Mirror
- Driver Vanity Mirror
- Heated Mirrors
- Mirror Memory
- Passenger Illuminated Visor Mirror
- Passenger Vanity Mirror
- Power Folding Mirrors
- Power Mirror(s)
- Power Windows
- Rear Defrost
Safety Features
View the built in safety features included.
- Safety Features
- ABS And Driveline Traction Control
- Airbag Occupancy Sensor
- Back-Up Camera
- Brake Assist
- Child Safety Locks
- Curtain 1st And 2nd Row Airbags
- Daytime Running Lights
- Driver Air Bag
- Driver And Passenger Knee Airbag
- Dual Stage Driver And Passenger Front Airbags
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Electronic Stability Control (ESC)
- Front Camera
- Front Head Air Bag
- Front Side Air Bag
- INFINITI Connection Emergency S.O.S
- Integrated Turn Signal Mirrors
- Intelligent Park Assist Automated Parking Sensors
- Knee Air Bag
- Left Side Camera
- Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
- Passenger Air Bag
- Passenger Air Bag Sensor
- Rear Child Safety Locks
- Rear Head Air Bag
- Right Side Camera
- Side Impact Beams
- Stability Control
- Tire Specific Low Tire Pressure Warning
- Traction Control
- Anti-Theft
- Keyless Entry
- Power Door Locks
- Braking & Traction
- 4-Wheel Disc Brakes
- ABS
Read Reviews
Expert opinions you can trust.
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Fuel Economy Guide
Research the yearly spend on gasoline for every Infiniti in our database. -
The fuel economy calculations assume annual mileage of 15,000 miles, 45% of which is highway miles and 55% city miles and fuel costs of $2.79 per gallon. These figures can be adjusted to more accurately reflect your driving style and fuel costs in your area:
NHTSA Test Results
Get crash test results, service bulletins, and product recalls for every Infiniti model.
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Crash Test Data for 2017 Infiniti
No crash test data exists.Service Bulletins for 2017 Infiniti
2017 INFINITI Q50 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026f DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Bulletin Number: ITB13-026g DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026h DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026i 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB13-026J 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-042a 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d Bulletin Number: ITB16-044 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER SERVICE INFORMATION - The Applied Vehicles are equipped with a cartridge-style oil filter. - The filter may be difficult to remove. If this shoul Bulletin Number: ITB16-044a 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER This bulletin applies only to vehicles equipped with 2.0L Turbo Engine. This bulletin has been amended. Information about how to remove a stuck Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-002 INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv Bulletin Number: ITB17-002a INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b Bulletin Number: ITB17-002b INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-004a 2016-2017 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin applies only to vehicles equipped with a V6 Twin Turbo engine. This bulletin has been amended to add 2017 Q50 to the Title, Applied Vehicles, and App Bulletin Number: ITB17-004b ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-017 MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin applies only to vehicles equipped with a V6 twin turbo engine. IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: - P0101 (MAF SEN/CIRCUIT-B1) - P010 Bulletin Number: ITB17-017a MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-036a 2016-2017 Q50 AND 2017 Q60; ENGINE STOPS RUNNING, MIL ON WITH DTC STORED This bulletin has been superseded by ITB17-044. VOLUNTARY SAFETY RECALL CAMPAIGN 2016-2017 Q50 AND 2017 Q60 WITH 2.0L TURBO ENGINE; FUEL PUMP CONTROL MODULE Please Bulletin Number: ITB17-039 INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will al Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-050 2016-2017 Q50 AND 2017 Q60; MIL IS ON WITH DTC STORED IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: P0544 - (EXHAUST GAS TEMP SENSOR 1 B1) P0545 - (EXHAUST GAS TEMP SENSOR 1 B1) P0546 - (EXHAUST GAS TEMP Bulletin Number: ITB17-054 2016-2018 Q50 AND 2017-2018 Q60; CHARGE AIR COOLER COOLING SYSTEM SERVICE INFORMATION This bulletin applies to vehicles equipped with VR30DDTT V6 engine. SERVICE INFORMATION Whenever either or both charge air coolers (intercooler) on Bulletin Number: ITB17-055 INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure t Bulletin Number: ITB17-058 INTRODUCTION Infiniti is conducting this voluntary emission recall campaign on certain specific model year 2016-2018 Q50 and 2017 Q60 vehicles. The Engine Control Module (ECM) will be reprogrammed so that in the event of an automatic trans Bulletin Number: ITB17-060 INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu Bulletin Number: ITB18-002 2017 Q50 AND Q50 HYBRID; SONAR SYSTEM DOES NOT DISPLAY RED INDICATOR WHEN CLOSE TO OBJECT IF YOU CONFIRM When a center or corner sonar sensor in an Applied Vehicle is close to an object while the sonar system is ON: - The sonar indicat Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-010 INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be Bulletin Number: ITB18-010a INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made Bulletin Number: ITB18-021 DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Bulletin Number: ITB18-024 VOLUNTARY SERVICE CAMPAIGN Q50 AND Q60 WITH 2.0L ENGINE; LOW PRESSURE FUEL LINE This bulletin applies only to vehicles equipped with a 2.0L Turbo Gasoline Engine. INTRODUCTION Infiniti is conducting this voluntary service campaign o Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-040 INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i Bulletin Number: ITB18-040a INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-040b SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB19-001 CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK Bulletin Number: ITB19-005 CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-007 INFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: P8314 CAMPAIGN BULLETIN Fuel Hose Voluntary Service Campaign This bulletin applies only to vehicles equipped with a M274 2.0L engine. ***** Retailer Announcement ***** INFINITI is conducting a Voluntary Service Campaign to replace the lo Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI Q50 HYBRID Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026f DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Bulletin Number: ITB13-026g DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026h DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026i 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB13-026J 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-042a 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-055 INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure t Bulletin Number: ITB17-060 INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu Bulletin Number: ITB18-002 2017 Q50 AND Q50 HYBRID; SONAR SYSTEM DOES NOT DISPLAY RED INDICATOR WHEN CLOSE TO OBJECT IF YOU CONFIRM When a center or corner sonar sensor in an Applied Vehicle is close to an object while the sonar system is ON: - The sonar indicat Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-010 INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be Bulletin Number: ITB18-010a INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made Bulletin Number: ITB18-021 DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Bulletin Number: ITB18-022 2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (greater than 110 degrees Fahrenheit) and DTC P3182 HV BATTE Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-040 INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i Bulletin Number: ITB18-040a INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-040b SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB19-001 CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK Bulletin Number: ITB19-005 CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI Q60 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026f DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Bulletin Number: ITB13-026g DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026h DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026i 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB13-026J 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-034 2017 Q60; POWER WALK-IN MECHANISM INITIALIZATION SERVICE INFORMATION THE 2017 Q60 IS EQUIPPED WITH A POWER WALK-IN MECHANISM FOR EASY ACCESS TO THE REAR SEATS. NOTE: REFER TO THE OWNERS MANUAL, SECTION 2 - SAFETY SEATS, SEAT BELTS Bulletin Number: ITB16-041 2017 Q60; SUNROOF INOPERATIVE IF YOU CONFIRM The sunroof is inoperative (will not open and/or close electrically). ACTION 1. Turn the ignition OFF. 2. Wait at least 1 minute. 3. Disconnect both battery cables, negative first. 4. Wa Bulletin Number: ITB16-042a 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d Bulletin Number: ITB16-044 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER SERVICE INFORMATION - The Applied Vehicles are equipped with a cartridge-style oil filter. - The filter may be difficult to remove. If this shoul Bulletin Number: ITB16-044a 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER This bulletin applies only to vehicles equipped with 2.0L Turbo Engine. This bulletin has been amended. Information about how to remove a stuck Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-002 INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv Bulletin Number: ITB17-002a INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b Bulletin Number: ITB17-002b INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-004 2016 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF IF YOU CONFIRM The accessory drive belt is noisy. Or The accessory drive belt has come off of the idler pulley. ACTION - If the accessory drive belt is currently only Bulletin Number: ITB17-004a 2016-2017 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin applies only to vehicles equipped with a V6 Twin Turbo engine. This bulletin has been amended to add 2017 Q50 to the Title, Applied Vehicles, and App Bulletin Number: ITB17-004b ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-017 MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin applies only to vehicles equipped with a V6 twin turbo engine. IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: - P0101 (MAF SEN/CIRCUIT-B1) - P010 Bulletin Number: ITB17-017a MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-036a 2016-2017 Q50 AND 2017 Q60; ENGINE STOPS RUNNING, MIL ON WITH DTC STORED This bulletin has been superseded by ITB17-044. VOLUNTARY SAFETY RECALL CAMPAIGN 2016-2017 Q50 AND 2017 Q60 WITH 2.0L TURBO ENGINE; FUEL PUMP CONTROL MODULE Please Bulletin Number: ITB17-039 INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will al Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-050 2016-2017 Q50 AND 2017 Q60; MIL IS ON WITH DTC STORED IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: P0544 - (EXHAUST GAS TEMP SENSOR 1 B1) P0545 - (EXHAUST GAS TEMP SENSOR 1 B1) P0546 - (EXHAUST GAS TEMP Bulletin Number: ITB17-054 2016-2018 Q50 AND 2017-2018 Q60; CHARGE AIR COOLER COOLING SYSTEM SERVICE INFORMATION This bulletin applies to vehicles equipped with VR30DDTT V6 engine. SERVICE INFORMATION Whenever either or both charge air coolers (intercooler) on Bulletin Number: ITB17-055 INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure t Bulletin Number: ITB17-058 INTRODUCTION Infiniti is conducting this voluntary emission recall campaign on certain specific model year 2016-2018 Q50 and 2017 Q60 vehicles. The Engine Control Module (ECM) will be reprogrammed so that in the event of an automatic trans Bulletin Number: ITB17-060 INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-010 INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be Bulletin Number: ITB18-010a INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made Bulletin Number: ITB18-021 DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Bulletin Number: ITB18-024 VOLUNTARY SERVICE CAMPAIGN Q50 AND Q60 WITH 2.0L ENGINE; LOW PRESSURE FUEL LINE This bulletin applies only to vehicles equipped with a 2.0L Turbo Gasoline Engine. INTRODUCTION Infiniti is conducting this voluntary service campaign o Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-040 INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i Bulletin Number: ITB18-040a INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-040b SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB19-001 CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK Bulletin Number: ITB19-005 CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Bulletin Number: ITB19-007 INFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: P8314 CAMPAIGN BULLETIN Fuel Hose Voluntary Service Campaign This bulletin applies only to vehicles equipped with a M274 2.0L engine. ***** Retailer Announcement ***** INFINITI is conducting a Voluntary Service Campaign to replace the lo Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI Q70 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-046 DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic pr Bulletin Number: ITB17-056 2014 - 2018 Q70 AND QX80; INTELLIGENT KEY BATTERY DISCHARGED SERVICE INFORMATION If the Intelligent Key is stored within 15 feet of the vehicle, the BCM may continue to ?ping? the Intelligent Key keeping it awake. Keeping the Intelligen Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-042 2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE IF YOU CONFIRM While using the Bluetooth® Hands-Free Phone Feature: - The call recipient (the person receiving the ph Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: ITB19-019 FRONT PASSENGER SEAT VIBRATION AT HIGHWAY SPEEDS WHILE UNOCCUPIED IF YOU CONFIRM The front passenger seat back vibrates at highway speeds while unoccupied. AND There are no other shake or vibration concerns with the vehicle. ACTION Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI Q70 HYBRID Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-042 2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE IF YOU CONFIRM While using the Bluetooth® Hands-Free Phone Feature: - The call recipient (the person receiving the ph Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: ITB19-019 FRONT PASSENGER SEAT VIBRATION AT HIGHWAY SPEEDS WHILE UNOCCUPIED IF YOU CONFIRM The front passenger seat back vibrates at highway speeds while unoccupied. AND There are no other shake or vibration concerns with the vehicle. ACTION Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI QX30 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026f DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Bulletin Number: ITB13-026g DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026h DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026i 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB13-026J 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB16-020 2017 QX30; SERVICE INTERVAL COUNTDOWN RESET DURING VEHICLE DELIVERY SERVICE INFORMATION THE SERVICE INTERVAL COUNTDOWN RESET PROCESS DESCRIBED IN THIS BULLETIN MUST BE COMPLETED DURING VEHICLE DELIVERY (VEHICLE HANDOVER). - THIS PROCE Bulletin Number: ITB16-033 2017 QX30; MAIN 12 VOLT BATTERY TESTING WITH MIDTRONICS GR8 OR EXP800 SERVICE INFORMATION WHEN TESTING THE MAIN 12V BATTERY OF AN APPLIED VEHICLE WITH THE MIDTRONICS GR8 OR EXP800, FOLLOW THE DIRECTIONS IN THIS BULLETIN ON PAGES 1 AND Bulletin Number: ITB16-033a 2017 QX30; MAIN 12 VOLT BATTERY TESTING WITH MIDTRONICS GR8 OR EXP800 This bulletin has been amended to update the Service Information for main 12 volt battery testing. Please discard previous versions of this bulletin. Bulletin Number: ITB16-036 IF AN AIR BAG DIAGNOSIS SENSOR UNIT, ENGINE CONTROL MODULE, OR TRANSMISSION CONTROL MODULE IS REPLACED AND THE CONFIGURATION OF THE OLD UNIT COULD NOT BE SAVED, USE THE SERVICE PROCEDURE Bulletin Number: ITB16-036a 2017 QX30; ELECTRONIC CONTROL UNIT CONFIGURATION This bulletin is no longer applicable. Please discard previous versions of this bulletin. Bulletin Number: ITB16-044 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER SERVICE INFORMATION - The Applied Vehicles are equipped with a cartridge-style oil filter. - The filter may be difficult to remove. If this shoul Bulletin Number: ITB16-044a 2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER This bulletin applies only to vehicles equipped with 2.0L Turbo Engine. This bulletin has been amended. Information about how to remove a stuck Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB17-006 2017 QX30; AIR BAG DIAGNOSIS SENSOR UNIT REPLACEMENT SERVICE INFORMATION If the Air Bag Diagnosis Sensor Unit needs to be replaced in an Applied Vehicle for any reason, follow the procedures in this bulletin to ensure all required steps Bulletin Number: ITB17-006a 2017 QX30; AIR BAG DIAGNOSIS SENSOR UNIT REPLACEMENT This bulletin has been amended. Changes have been made on pages 1 and 2. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-029 2017 QX30; PUSH-BUTTON IGNITION SWITCH MID-YEAR CHANGE SERVICE INFORMATION A mid-year change has been made to the ignition system in the Applied Vehicles. Vehicles produced November 3, 2016 and after (see VIN information on page 2) are Bulletin Number: ITB17-029a 2017 QX30; PUSH-BUTTON IGNITION SWITCH MID-YEAR CHANGE This bulletin has been amended. The SERVICE INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-029b 2017 QX30; PUSH-BUTTON IGNITION SWITCH MID-YEAR CHANGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-037a 2017 QX60, QX60 HYBRID AND QX30; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. Figure 2 was changed to identify the AV control unit and the Navi control unit. Please discard previous versions of this bulletin. Bulletin Number: ITB17-037b INFINITI; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. The TITLE and APPLIED VEHICLES section have been updated. No other changes have been made. Discard all previous versions of this bulletin. Bulletin Number: ITB17-042 INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-045 2017 QX30; STEERING WHEEL OFF CENTER DUE TO INCORRECT TIRE SPECIFICATION IF YOU CONFIRM A "Steering Wheel Off Center" issue, AND The tires on the vehicle have WCAY as part of the DOT code. NOTE: -Tires with WCAY as part of the D Bulletin Number: ITB17-053 2017 ? 2018 QX30; DISCHARGED BATTERY IF YOU CONFIRM Vehicle will not start, AND Midtronics DSS 5000 battery test results show that the main battery is 12.0V or less. ACTION 1. Disconnect the main battery negative cable. 2. Determin Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-008 2017-2018 QX30; ALIGNMENT SPECIFICATIONS SERVICE INFORMATION Hunter brand alignment machines may have incorrect alignment specifications for 2017-2018 QX30. -Revised data is currently available for installation from Hunter. -Until the Bulletin Number: ITB18-008a 2017-2018 QX30; ALIGNMENT SPECIFICATIONS This bulletin has been superseded to ITB16-046. Discard previous versions of this bulletin. Bulletin Number: ITB18-010 INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be Bulletin Number: ITB18-010a INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made Bulletin Number: ITB18-012 2017-2018 QX30; DEACTIVATION AND ACTIVATION OF INTELLIGENT KEYS SERVICE INFORMATION Intelligent Keys, for the Applied Vehicles, have a feature that allows them to be deactivated to save battery power when Intelligent Key is not being us Bulletin Number: ITB18-025 VOLUNTARY RECALL CAMPAIGN 2017 ? 2018 QX30; CERTIFICATION LABEL AND SUPPLEMENTAL LABEL INTRODUCTION Infiniti is conducting this voluntary recall campaign on certain specific 2017 ? 2018 model year QX30 vehicles to install an additional Bulletin Number: ITB18-025a VOLUNTARY RECALL CAMPAIGN 2017 ? 2018 QX30; CERTIFICATION LABEL AND SUPPLEMENTAL LABEL This bulletin has been superseded by: ITB18-029 / Campaign # PG8B2 VOLUNTARY SERVICE CAMPAIGN 2017 ? 2018 QX30; CERTIFICATION LABEL AND SUPPLEMENT Bulletin Number: ITB18-029 VOLUNTARY SERVICE CAMPAIGN 2017 ? 2018 QX30; CERTIFICATION LABEL AND SUPPLEMENTAL LABEL INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2017 ? 2018 model year QX30 vehicles to install an addition Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-040 INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i Bulletin Number: ITB18-040a INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-040b SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB19-005 CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: PG7B2 QX30 Halog Halogen Headlamp Retailer Inventory ***** Retailer Announcement ***** Infiniti is conducting a retailer inventory quality action to update the Central Body Controller (CBC) software on 319 specific 2017 QX30 vehicles identified in Servi Bulletin Number: PG7B3 QX30 Body Body Seal Retailer Inventory ***** Retailer Announcement ***** Infiniti is conducting a retailer inventory quality action to apply body sealer on 1,936 specific 2017 QX30 vehicles identified in Service Comm. Certain vehicles may have a Bulletin Number: PG7B3 QX30 (GD1A PG7B3 - 2017 Q30/QX30 (H15) BODY SEAL REPAIR INSTRUCTIONS - REVISION 2 Bulletin Number: PG8B0 2017 QX30 Owner Manual Addendum Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 12,000 MY2017 INFINITI QX30 vehicles with an addendum card to the Owner?s Manual. The addendum corrects the desc Bulletin Number: PG8B3 Owner Manual Addendum Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 22,660 MY2017-2018 INFINITI QX30 vehicles with an Owner?s Manual addendum booklet. INFINITI discovered an error Bulletin Number: PG8B3R Owner Manual Addendum Voluntary Service Campaign UPDATE June 28, 2018 Please discard earlier versions of this bulletin. The original announcement from June 20, 2018 has been revised to include the following: - Retailers can use the cl Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h Bulletin Number: REVISION 1 - PG7 Body Seal Retailer Inventory ***** Retailer Announcement ***** On March 3rd, 2017, Infiniti advised retailers of a retailer inventory quality action to apply body sealer on 1,936 specific 2017 QX30 vehicles identified in Service Comm. Bulletin Number: REVISION 1 - PG8 Owner Manual Addendum Voluntary Service Campaign UPDATE June 28, 2018 Please discard earlier versions of this bulletin. The original announcement from June 20, 2018 has been revised to include the following: - Retailers can use the cl Bulletin Number: REVISION 2 - PG7 Body Seal Retailer Inventory The announcement has been revised to inform retailers to resume repairs using the revised procedure included with this announcement. - Please refer to the revised announcement and adhere to the new warning i Bulletin Number: REVISION 3 - PG7 Body Seal Retailer Inventory The announcement from March 23, 2017 has been revised to include: - A link to a video demonstrating cowl cover removal and reinstallation has been included to supplement the revised repair procedure - Winds 2017 INFINITI QX50 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-042 INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-046 DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic pr Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI QX60 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-072d 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect Bulletin Number: ITB12-072e 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page Bulletin Number: ITB12-076b POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-076c POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026f DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Bulletin Number: ITB13-026g DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026h DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026i 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB13-026J 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-035b CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB13-035c CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-055b CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. D Bulletin Number: ITB13-055c CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB14-053a THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin. Bulletin Number: ITB14-053b ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB15-010c INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin. Bulletin Number: ITB15-012g 2013 JX35 AND 2014 - 2017 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to vehciles equipped with a 6 cylinder engine. This bulletin has been amended to add model years to the Applied Vehicles and change th Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-035a 2015-2017 QX60; ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin applies only to vehicles equipped with a 6 cylinder engine. This bulletin has been amended to add 2017 model year and add part numbers to Table A. No other changes have b Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-001 2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). Bulletin Number: ITB17-002 INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv Bulletin Number: ITB17-002a INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b Bulletin Number: ITB17-002b INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-031 2016-2017 QX60 AND QX60 HYBRID; REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Elec Bulletin Number: ITB17-037a 2017 QX60, QX60 HYBRID AND QX30; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. Figure 2 was changed to identify the AV control unit and the Navi control unit. Please discard previous versions of this bulletin. Bulletin Number: ITB17-037b INFINITI; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. The TITLE and APPLIED VEHICLES section have been updated. No other changes have been made. Discard all previous versions of this bulletin. Bulletin Number: ITB17-042 INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-043 MOTION ACTIVATED LIFTGATE STICKER This bulletin applies only to vehicles equipped with deluxe technology packaage. SERVICE INFORMATION Applied vehicles equipped from the factory with a Motion Activated Liftgate should also have a Mot Bulletin Number: ITB17-043a MOTION ACTIVATED LIFTGATE STICKER This bulletin has been amended to add model years to the Applied Vehicles and to update the part number in the Parts Information. Please discard the previous version of this bulletin. Bulletin Number: ITB17-046 DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic pr Bulletin Number: ITB17-047 2017 QX60; WHEEL ALIGNMENT AND ICC SENSOR ADJUSTMENT SERVICE INFORMATION SERVICE INFORMATION For Applied Vehicles that are equipped with the Intelligent Cruise Control (ICC) system: - If the rear toe has been adjusted during a wheel Bulletin Number: ITB17-048 2013 JX35 AND 2014 - 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air Bulletin Number: ITB17-049 2017-2018 QX60 AND QX60 HYBRID; 2ND ROW SEAT HANDLE "CARGO MODE" CHANGE SERVICE INFORMATION A change has been made to the 2nd row seat handles in the Applied Vehicles. Vehicles produced between August 25, 2017 and September 8, 2017 (se Bulletin Number: ITB17-055 INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure t Bulletin Number: ITB17-060 INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-006 2016-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin applies only to vehicles NOT equipped with Intelligent Cruise Control. IF YOU CONFIRM A current or past customer concern of the Vehicle Dynamic Control (VDC) war Bulletin Number: ITB18-006a 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-010 INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be Bulletin Number: ITB18-010a INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made Bulletin Number: ITB18-013 2017-2018 QX60; MIL ON WITH DTC P219F This bulletin applies only to vehicles equipped with a direct injection engine. IF YOU CONFIRM The MIL is ON with DTC P219F (AIR-FUEL RATIO IMBALANCE [CYLINDER 4]) stored, And There are no driv Bulletin Number: ITB18-013a 2017-2018 QX60; MIL ON WITH DTC P219F This bulletin applies only to vehicles equipped with a direct injection engine. This bulletin has been amended. ECM P/Ns have been added to Table A. No other changes have been made. Discard all pr Bulletin Number: ITB18-026 CVT FLUID LEVEL QUICK CHECK GAUGE SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each retailer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-80 Bulletin Number: ITB18-026a CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-026b CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB18-033 VOLUNTARY SERVICE CAMPAIGN 2017 QX60; ENGINE COOLANT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2017 QX60 and QX60 Hybrid vehicles. The engine coolant in the radiator will be drai Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-040 INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i Bulletin Number: ITB18-040a INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-040b SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB19-005 CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-007 INFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-010 2016-2018 QX60; MIL ON WITH DTC P2097, P2099, P0171 AND/OR P0174 This bulletin applies only to vehicles equipped with the VQ35DE engine only. IF YOU CONFIRM The MIL is ON with one or more of the following Air/Fuel (A/F) Sensor DTCs s Bulletin Number: ITB19-011 DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: ITB19-014 2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket Bulletin Number: ITB19-022 2017-2019 QX60; MIL ON WITH DTC P0087 STORED IF YOU CONFIRM The Malfunction Indicator Light (MIL) is ON with Diagnostic Trouble Code (DTC) P0087 (FRP CONTROL SYSTEM) stored in the Engine Control Module (ECM), AND The fuel level indica Bulletin Number: PC653 Engine Coolant Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to drain and refill the radiator on specific 2017 INFINITI QX60 (L50) and QX60 Hybrid (L50H) vehicles. Due to an Bulletin Number: PC659 QX60 (L50) Third Row Seat Belt Buckle Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a quality action to inspect and, if necessary, replace the third row seat belt buckle bracket bolt(s). INFINITI is conducting this qu Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI QX60 HYBRID Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-072d 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect Bulletin Number: ITB12-072e 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page Bulletin Number: ITB12-076b POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-076c POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026f DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Bulletin Number: ITB13-026g DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026h DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-026i 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Bulletin Number: ITB13-026J 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-035b CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB13-035c CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB15-026b INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-012b INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-001 2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). Bulletin Number: ITB17-002a INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-031 2016-2017 QX60 AND QX60 HYBRID; REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Elec Bulletin Number: ITB17-037a 2017 QX60, QX60 HYBRID AND QX30; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. Figure 2 was changed to identify the AV control unit and the Navi control unit. Please discard previous versions of this bulletin. Bulletin Number: ITB17-037b INFINITI; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. The TITLE and APPLIED VEHICLES section have been updated. No other changes have been made. Discard all previous versions of this bulletin. Bulletin Number: ITB17-042 INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044). Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-043 MOTION ACTIVATED LIFTGATE STICKER This bulletin applies only to vehicles equipped with deluxe technology packaage. SERVICE INFORMATION Applied vehicles equipped from the factory with a Motion Activated Liftgate should also have a Mot Bulletin Number: ITB17-043a MOTION ACTIVATED LIFTGATE STICKER This bulletin has been amended to add model years to the Applied Vehicles and to update the part number in the Parts Information. Please discard the previous version of this bulletin. Bulletin Number: ITB17-047 2017 QX60; WHEEL ALIGNMENT AND ICC SENSOR ADJUSTMENT SERVICE INFORMATION SERVICE INFORMATION For Applied Vehicles that are equipped with the Intelligent Cruise Control (ICC) system: - If the rear toe has been adjusted during a wheel Bulletin Number: ITB17-049 2017-2018 QX60 AND QX60 HYBRID; 2ND ROW SEAT HANDLE "CARGO MODE" CHANGE SERVICE INFORMATION A change has been made to the 2nd row seat handles in the Applied Vehicles. Vehicles produced between August 25, 2017 and September 8, 2017 (se Bulletin Number: ITB17-055 INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure t Bulletin Number: ITB17-060 INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-033 VOLUNTARY SERVICE CAMPAIGN 2017 QX60; ENGINE COOLANT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2017 QX60 and QX60 Hybrid vehicles. The engine coolant in the radiator will be drai Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB18-040 INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i Bulletin Number: ITB18-040a INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB18-040b SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB19-005 CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-011 DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: PC653 Engine Coolant Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to drain and refill the radiator on specific 2017 INFINITI QX60 (L50) and QX60 Hybrid (L50H) vehicles. Due to an Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI QX70 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB16-047 INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-026 INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Bulletin Number: ITB17-026a INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Bulletin Number: ITB17-026b INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Bulletin Number: ITB17-046 DTC P0036 DIAGNOSTIC INFORMATION SERVICE INFORMATION The Electronic Service Manual (ESM) information for DTC P0036 may be inaccurate or incomplete for the Applied Vehicles. If an Applied Vehicle stores a DTC P0036, follow diagnostic pr Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h 2017 INFINITI QX80 Bulletin Number: Infiniti USA Ret Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Bulletin Number: Infiniti USA Tak Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Bulletin Number: IPSB17-130 DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Bulletin Number: IPSB18-218 Retai DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Bulletin Number: ITB00-024g BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Bulletin Number: ITB00-024h BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu Bulletin Number: ITB01-024e NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo Bulletin Number: ITB03-051L HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB09-015h 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Bulletin Number: ITB09-039e WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Bulletin Number: ITB10-058b 2004-2018 QX56 AND QX80; ENGINE OIL LEAK AT RIGHT SIDE BLOCK BALL PLUG This bulletin has been amended. The APPLIED VEHICLES section has been updated. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB11-005c WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB11-005d WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011g TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Bulletin Number: ITB12-011h TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Bulletin Number: ITB12-011i TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Bulletin Number: ITB12-011j TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011k TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Bulletin Number: ITB12-011l TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Bulletin Number: ITB12-011m TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB12-011n TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-044f ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Bulletin Number: ITB13-044g ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB13-052a INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Bulletin Number: ITB13-052b INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Bulletin Number: ITB16-046 ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w Bulletin Number: ITB16-046a REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin. Bulletin Number: ITB16-051 2017 QX80; MIL IS ON WITH DTC P2080 AND/OR P2082 IF YOU CONFIRM: The MIL is ON with DTC - P2080 (EXHAUST GAS TEMP SENSOR 1 B1), And/or - P2082 (EXHAUST GAS TEMP SENSOR 1 B2). ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to con Bulletin Number: ITB17-002 INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv Bulletin Number: ITB17-002b INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-008 2016 ? 2017 QX80; SHIFT SHOCK WITH DOWN SHIFT IF YOU CONFIRM Transmission shift shock when accelerating enough to create a 7th gear to 3rd gear down shift. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm TCM reprogrammin Bulletin Number: ITB17-008a 2017 QX80 SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES This bulletin has been amended throughout. Please discard previous versions of this bulletin. Bulletin Number: ITB17-008b 2016-2017 QX80; 7-3 DOWN SHIFT SHOCK AND/OR LACK OF POWER/HESITATION This bulletin has been amended throughout. Discard previous versions of this bulletin. Bulletin Number: ITB17-008c 2016-2017 QX80; SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES This bulletin has been changed throughout. You must read the entire bulletin to properly perform the repair. Please discard previous versions of this bulletin. Bulletin Number: ITB17-009a WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Bulletin Number: ITB17-010 2016-2017 QX80; MIL ON WITH P0090 AND U1000 AND/OR U1001 STORED IF YOU CONFIRM MIL is ON with the following DTC stored: - P0090 (FRP CONTROL SYSTEM) And U1000 and/or U1001 DTCs are stored in one or more other control units. NOTE: If Bulletin Number: ITB17-015 NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Bulletin Number: ITB17-015a NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB17-018 BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Bulletin Number: ITB17-027 2016-2017 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE SERVICE INFORMATION If the power foldable outside mirrors are manually folded/unfolded or bumped, the mirror body can become loose at the pivot point. If this occurs, the mirrors should b Bulletin Number: ITB17-027a 2016-2018 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended. A model year has been added to APPLIED VEHICLES. Discard all previous versions of this bulletin. Bulletin Number: ITB17-027b 2016-2019 QX80; OUTSIDE MIRROR(S) LOOSE AT BASE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-042a INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Bulletin Number: ITB17-042b INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Bulletin Number: ITB17-052a 2016-2017 QX80; FAN COUPLING TICK / KNOCK NOISE IN TEMPERATURES 32°F (0°C) OR BELOW This bulletin has been amended. An additional model year has been added to the Applied Vehicles and to Table A. Please discard all previous versions of t Bulletin Number: ITB17-056 2014 - 2018 Q70 AND QX80; INTELLIGENT KEY BATTERY DISCHARGED SERVICE INFORMATION If the Intelligent Key is stored within 15 feet of the vehicle, the BCM may continue to ?ping? the Intelligent Key keeping it awake. Keeping the Intelligen Bulletin Number: ITB18-003 REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Bulletin Number: ITB18-005 ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par Bulletin Number: ITB18-005a ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Bulletin Number: ITB18-007 2017 QX80; DTC C1116 AND VDC WARNING LAMP ON This bulletin applies only to vehicles equipped with Distance Control Assist (DCA). IF YOU CONFIRM DTC C1116 (STOP LAMP SW) is stored (Past or Current), AND Customer stated VDC warning l Bulletin Number: ITB18-007a 2017 QX80; DTC C1116 AND VDC WARNING LAMP ON This bulletin applies only to vehicles equipped with Distance Control Assist (DCA). This bulletin has been amended. The CLAIMS INFORMATION section has been corrected. No other change have b Bulletin Number: ITB18-034 TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Bulletin Number: ITB18-037 PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Bulletin Number: ITB18-039 AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Bulletin Number: ITB19-006 INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor Bulletin Number: ITB19-007 INFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of Bulletin Number: ITB19-008 EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of Bulletin Number: ITB19-013 AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a Bulletin Number: ITB19-016 2017-2018 QX80; ENGINE KNOCK OR TICK NOISE IF YOU CONFIRM A knock or tick noise is coming from the engine Or The customer states a knock or tick noise is heard from the engine area. ACTION Refer to REPAIR OVERVIEW on page 3. Bulletin Number: P6335 QX80 ECM R ECM Reprogram Retailer Inventory ***** Retailer Announcement ***** Infiniti is conducting a retailer inventory service action to Update Electronic Control Module (ECM) software on 1,874 specific 2017 QX80 vehicles identified in Service Bulletin Number: Revision 1-IEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha Bulletin Number: Revision 1-NEVAP OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h Recalls for 2017 Infiniti
2017 INFINITI Q50 NHTSA Campaign ID: AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/22/2016 - 01/19/2017 Potential Units Affected: 814 Defect Description:
Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Consequence:
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Action:
Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
2017 INFINITI Q50 NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Manufacturer: Nissan North America, Inc. Manufacture Dates: 03/10/2015 - 04/05/2017 Potential Units Affected: 14192 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Action:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
2017 INFINITI Q50 NHTSA Campaign ID: ELECTRICAL SYSTEM: SOFTWARE Manufacturer: Nissan North America, Inc. Manufacture Dates: 03/10/2015 - 04/05/2017 Potential Units Affected: 14192 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Action:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
2017 INFINITI Q50 NHTSA Campaign ID: AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/19/2012 - 03/30/2016 Potential Units Affected: 3296947 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Action:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
2017 INFINITI Q50 HYBRID NHTSA Campaign ID: AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE Manufacturer: Nissan North America, Inc. Manufacture Dates: 12/28/2016 - 01/09/2017 Potential Units Affected: 814 Defect Description:
Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Consequence:
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Action:
Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
2017 INFINITI Q60 NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Manufacturer: Nissan North America, Inc. Manufacture Dates: 07/30/2015 - 04/05/2017 Potential Units Affected: 14192 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Action:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
2017 INFINITI Q60 NHTSA Campaign ID: ELECTRICAL SYSTEM: SOFTWARE Manufacturer: Nissan North America, Inc. Manufacture Dates: 07/30/2015 - 04/05/2017 Potential Units Affected: 14192 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Action:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
2017 INFINITI QX30 NHTSA Campaign ID: AIR BAGS:FRONTAL Manufacturer: Nissan North America, Inc. Manufacture Dates: 08/10/2015 - 06/16/2017 Potential Units Affected: 17507 Defect Description:
Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence:
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Action:
Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.
2017 INFINITI QX30 NHTSA Campaign ID: AIR BAGS:PASSENGER SIDE FRONTAL Manufacturer: Nissan North America, Inc. Manufacture Dates: 08/11/2016 - 09/27/2016 Potential Units Affected: 509 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence:
A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
Action:
Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
2017 INFINITI QX30 NHTSA Campaign ID: AIR BAGS:SIDE/WINDOW Manufacturer: Nissan North America, Inc. Manufacture Dates: 10/10/2016 - 10/26/2016 Potential Units Affected: 79 Defect Description:
Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Consequence:
If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
Action:
Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.
2017 INFINITI QX60 NHTSA Campaign ID: SERVICE BRAKES, HYDRAULIC:ANTILOCK Manufacturer: Nissan North America, Inc. Manufacture Dates: 05/18/2016 - 01/09/2017 Potential Units Affected: 215124 Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence:
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Action:
Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
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